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The use of this web site and the services offered by Cretan Yachts are subject to the following Terms and Conditions.
Cretan Yachts terms and conditions are applied to all the reservations made by the customer. Your use of this site is expressly conditioned on your acceptance of the following terms and conditions. By using this site, you signify your assent to these terms and conditions. If you do not agree with any part of the following Terms and Conditions, you must not use this site.
We reserve the right to implement alternate locations, other than the itinerary due to weather conditions, force majeure or imposed safety limitations.
Passengers are responsible to notify us upon making the reservation or in a reasonable amount of time prior to the tour, of any food allergies or restrictions.
It is also the passenger’s responsibility to assert whether he/she is physically fit to ride on a boat and will not hold the vessel and/or Cretan Yachts or their employees, agents or other associated personnel, responsible if he/she is injured as a result of ANY problems (medical, negligent, accidental or otherwise) which occur while chartering the boat or otherwise participating in the trip.
It is the passenger’s responsibility and duty to exercise reasonable care for his/her own safety. Passengers must fully understand that the vessel has limited medical facilities and that in the event of illness or injury, appropriate care must be summoned by radio and treatment will be delayed until they can be transported to a proper medical facility. Reasonable measures will be taken for immediate medical assistance.
We will confirm your tour & provide you with final meeting point instructions within 24hrs from your booking. If you haven’t received an email from us within 24-hours, please contact us directly at info@cretan-yachts.gr or (+30) 6948 042069 – 08:00 am to 10:00 pm local time, daily. In case your tour or activity starts within a few hours from your booking and you still have not received your meeting point instructions / confirmation email, you are responsible to call us at (+30) 6948 042069 (08:00 am to 10:00 pm local time, daily) for instant confirmation / further investigation of your booking and information about meeting point instructions. Each participant is individually responsible for arriving at the departure point on time.
In addition, no changes / reschedules are possible 48 hours or less prior of schedule departure.
For your convenience and to avoid any confusion, please make sure of your travelling plans/ travelling arrangements in accordance with the tour you have booked.
We highly recommend purchasing a personal travel insurance before taking this tour which may cover your travels/tours for any unforeseen event such as illness or travel delays beyond your control.
Please note that 48 hours or less prior to the scheduled departure or for NON-SHOWS, your tour is non-refundable whereas a travel insurance may cover issues of illness, travel delays that could cause you to cancel/miss your departure.
For your convenience and to avoid any confusion, please make sure of your travelling plans/ travelling arrangements in accordance with the tour you have booked.
Guests under alcohol consumption or intoxicated guests are not allowed to participate on any of our tours. Boarding of intoxicated guests will not be possible and will be refused by the staff of our tours. In addition, the staff/guides of the tours hold the right to expel any intoxicated guests that will come up at their attention or guests that disturb the tour routine or other guests in anyway, without any prior notice. No refund will be given on any of the above case, and the tour will automatically be considered as a non-show, where 100% cancellation charges will apply as per our cancellation policy.
Each participant is recommended to have its own personal or travel insurance. By participating in any of the services offered on this website you fully understand and agree that “Cretan Yachts” will bring no liability or responsibility for any physical or economical damage or loss that may occur during your trip for whatever reason including light or serious bodily injury, permanent disability, paralysis, death or loss of items or personal belongings. Each individual and every participant to any of the activities offered on this website is individually responsible for his own safety and attention of his personal belongings, as per the above conditions.
Neither the Carrier nor the Vessel shall be liable for any loss of life, or personal injury which may be suffered whenever such events take place before the Passenger has embarked on board or while is ashore at an intermediate port, or after disembarkation at the final destination port. For such events, taking place on board the vessel, the Carrier shall be responsible only if the interested party will be able to prove that the particular event, was caused by gross negligence of the Carrier, or his servants.
The Passenger is allowed to carry on board as luggage, only such personal effects which usually and reasonably are carried on board for voyages of this kind. Birds, dogs or any other pets or animals, cannot be carried along and will not be permitted on board. Passengers carrying dangerous, inflammable and contraband items or explosives will be reported immediately to the proper Public Authority and in any case, the passenger who will disregard this warning shall be compelled to reimburse the Carrier for whatever damage, expenses or sacrifices will result there from.
Documents, manuscripts, jewelry, money or other valuables of any kind shall not be included in the luggage and if they are, no liability whatsoever is assumed by the Carrier. The Carrier is in no event, liable for any loss, damage of delay in the redelivery of the said packages.
The passage contract is subject to the Greek law. Any dispute on its execution is reserved to the exclusive jurisdiction on the courts of Greece.
Children must always in custody of any adult appointed by their parents or by their legal guardian.
Following the cruise departure there are announcements advising passengers to acquaint themselves with the vessel’s safety procedures as well as where to find more information.
The vessel’s personnel have the right to refuse passage to customers who are under the influence of alcohol or narcotics, who display disturbing or threatening behavior, or who do not otherwise comply with the aforementioned rules concerning age, security or other regulations.
Items found on our vessels are sent to our headquarters.
If you notice you have lost something immediately after the disembarkation, please mention it to your driver.
Cretan Yachts
71202 Heraklion Crete, Greece
Email: info@cretan-yachts.gr
Tel: (+30) 6948 042069 (8:00 am to 10:00 pm local time, daily)
